End of Life Policy

EOL, Updates and Support

Hippo CMS Life Cycle

After introducing the new semantic version numbers in Hippo CMS 10, Hippo has simplified the CMS life cycle as well:

  • The two most recent minor versions for the current major version are actively maintained.
    For example: When version 10.2 is the most recent Hippo version, this means that versions 10.2 and 10.1 are actively maintained.

  • Additionally, for the two most recent major versions before the current major version, only the final minor versions are actively maintained.
    For example: If the most recent release is Hippo CMS somewhere in the 10.x range, the final minor versions of 7.9 and 7.8 are actively maintained.

  • For customers with a standard enterprise license Hippo provides support for the current and the previous major version. For customers with a premium enterprise license, Hippo provides support for the current and the two previous major versions.

Overview Tables

In the tables below the support periods can be looked up. In the first table you can find when support ends given the version you are using and HES license you have. In the second table you can find the oldest supported versions, given the current release at the time of writing (last updated December 2015).

If you are on version:

You will receive support until the release of:

version

 

standard license

premium license

7.8

final

10.0

11.0

7.9

final

11.0

12.0

10.0

 

10.2

10.2

10.1

 

11.0

11.0

10.2

final*

12.0

13.0

11.0

 

11.2

11.2

11.1

 

12.0

12.0

11.2

final*

13.0

14.0

 

 

 

If the latest release is:

Oldest supported version:

version

 

standard license

premium license

(active versions)

10.1

 

10.0 and 7.9 final

10.0 and 7.8 final

7.8 final, 7.9 final, 10.0, 10.1

10.2

final*

10.1 and 7.9 final

10.1 and 7.8 final

7.8 final, 7.9 final, 10.1, 10.2

11.0

 

10.2 final*

10.2 final* and 7.9 final

7.9 final, 10.2 final*, 11.0

11.1

 

11.0 and 10.2 final*

11.0 and 7.9 final

7.9 final, 10.2  final*, 11.0, 11.1

11.2

final*

11.1 and 10.2 final*

11.1 and 7.9 final

7.9 final, 10.2 final*, 11.1, 11.2 final*

12.0

 

11.2 final*

11.2 final* and 10.2 final*

10.2 final*, 11.2 final*, 12.0

Notes:
(*) indicates that this is a prediction
‘final’ means: the final minor release within the major series, i.e. 10.2 will be the final minor of series 10. This excludes ongoing micro releases containing patches and bug fixes.

Advice to Customers

  • For new customers we will advise to start on the most recent minor release and follow updates till the next major version is released. At that point, the customer can choose to remain on the final minor for a while, or to upgrade to the next major version and continue to follow the ‘minor track’. What option to choose depends on the customer preference.

  • When you are an existing customer and you are running a final minor from an older release, we advise you to update to the previous or latest minor version, or wait till a new final minor becomes available.

Upgrade Notes

Several upgrade paths are supported, as documented on the web site for customers having a support contract.