End of Life Policy - Enterprise Java Content management system - Hippo CMS

End of Life Policy

EOL, Updates and Support

Hippo CMS Life Cycle

  • The two most recent minor versions for the current major version are actively maintained.
    For example: If version 12.4 is the most recent Hippo version, this means that versions 12.4 and 12.3 are actively maintained.

  • Additionally, for the two most recent major versions before the current major version, only the final minor versions are actively maintained.
    For example: If the most recent release is Hippo CMS somewhere in the 12.x range, the final minor versions of 11.x and 10.x are actively maintained.

  • For customers with a standard enterprise license, BloomReach provides support for the current and the previous major version. For customers with a premium enterprise license, Hippo provides support for the current and the two previous major versions.

Overview Table

In the table below, you can find when support ends given the version you are using and the license you have (last updated June 2018).

If you are on version:

You will receive support until the release of:

version

 

standard license

premium license

7.8

final

No support (EOL)

No support (EOL)

7.9

final

No support (EOL)

No support (EOL)

10.0

 

No support (EOL)

No support (EOL)

10.1

 

No support (EOL)

No support (EOL)

10.2 (LTS)

final

12.0

13.0

11.0

 

No support (EOL)

No support (EOL)

11.1

 

No support (EOL)

No support (EOL)

11.2 (LTS)

final

13.0

14.0

12.0   No support (EOL) No support (EOL)
12.1   No support (EOL) No support (EOL)
12.2   No support (EOL) No support (EOL)
12.3   12.5 12.5
12.4   13.0 GA (if 12.5 is final minor) 13.0 GA (if 12.5 is final minor)

Advice to Customers

  • For new customers we will advise to start on the most recent minor release and follow updates till the next major version is released. At that point, the customer can choose to remain on the final minor for a while, or to upgrade to the next major version and continue to follow the ‘minor track’. What option to choose depends on the customer preference.

  • When you are an existing customer and you are running a final minor from an older release, we advise you to update to the previous or latest minor version, or wait till a new final minor becomes available.

Upgrade Notes

Several upgrade paths are supported, as documented on the website for customers having a support contract.

End of Life Policy

EOL, Updates and Support

Hippo CMS Life Cycle

  • The two most recent minor versions for the current major version are actively maintained.
    For example: If version 12.4 is the most recent Hippo version, this means that versions 12.4 and 12.3 are actively maintained.

  • Additionally, for the two most recent major versions before the current major version, only the final minor versions are actively maintained.
    For example: If the most recent release is Hippo CMS somewhere in the 12.x range, the final minor versions of 11.x and 10.x are actively maintained.

  • For customers with a standard enterprise license, BloomReach provides support for the current and the previous major version. For customers with a premium enterprise license, Hippo provides support for the current and the two previous major versions.

Overview Table

In the table below, you can find when support ends given the version you are using and the license you have (last updated June 2018).

If you are on version:

You will receive support until the release of:

version

 

standard license

premium license

7.8

final

No support (EOL)

No support (EOL)

7.9

final

No support (EOL)

No support (EOL)

10.0

 

No support (EOL)

No support (EOL)

10.1

 

No support (EOL)

No support (EOL)

10.2 (LTS)

final

12.0

13.0

11.0

 

No support (EOL)

No support (EOL)

11.1

 

No support (EOL)

No support (EOL)

11.2 (LTS)

final

13.0

14.0

12.0   No support (EOL) No support (EOL)
12.1   No support (EOL) No support (EOL)
12.2   No support (EOL) No support (EOL)
12.3   12.5 12.5
12.4   13.0 GA (if 12.5 is final minor) 13.0 GA (if 12.5 is final minor)

Advice to Customers

  • For new customers we will advise to start on the most recent minor release and follow updates till the next major version is released. At that point, the customer can choose to remain on the final minor for a while, or to upgrade to the next major version and continue to follow the ‘minor track’. What option to choose depends on the customer preference.

  • When you are an existing customer and you are running a final minor from an older release, we advise you to update to the previous or latest minor version, or wait till a new final minor becomes available.

Upgrade Notes

Several upgrade paths are supported, as documented on the website for customers having a support contract.